Lalexi
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Works in yourWhatsAppTelegram

Every client conversation,

Every conversation your team has sits in one workspace the company owns, reviewed against the rules you set. AI agents answer the enquiries nobody is free to take. And the contacts you already paid for get worked again.

Book a demoSee how it works
app.lalexi.com / supervisor
14 inboxes · 0.4s ago
Can we visit on Saturday morning?

09:12 · assigned to Lucas R.

Hello?

09:27

SLA breach · no reply in 15 min

Lucas R. notified, manager copied. The thread stays open until it is answered.

AI review · this conversation

Response time
15m 04s
Qualifying questions
none
Next step agreed
no
Reply as Lucas R.…
Sales teamsReception desksSupportRenewalsReal estateClinicsInsuranceCoworkingFinancial servicesEducation

Built for teams that talk to clients on WhatsApp or Telegram.

If the conversation happens in a messenger, it belongs here. The rules and the agent are configured for the job the team actually does.

  • Sales

    Enquiries, viewings, follow-up, closing

  • Reception

    Appointments, bookings, first contact

  • Support

    Questions, issues, day-to-day requests

  • Renewals

    Policies, contracts, recurring clients

Quality controlSee how your team actually handles clients.

Client conversations sit in separate team inboxes, so nobody above the rep sees what was said or how long the client waited. Lalexi brings those client threads into one workspace that belongs to the company.

  1. 01Every conversation in one place, searchable
  2. 02Response times measured against the rules you set
  3. 03History stays with the company when someone leaves
See how quality control works
Acme Realty · Buyer 11
flagged
Can we visit on Saturday morning?

09:12 · assigned to Lucas R.

Hello?

09:27

SLA breach · no reply in 15 min

Lucas R. notified, manager copied, thread stays open until answered.

AI agentsAnswered while the client is still interested.

Most enquiries land when nobody is free to answer them. An AI agent picks them up on WhatsApp and Telegram, works out what the client needs, and hands the conversation over with the context already gathered.

  1. 01Replies day and night, in the language the client writes in
  2. 02Asks the qualifying questions your team would ask
  3. 03Books the meeting or passes it on with the full thread
See how agents work

Inbound · last 24h

live
23:41
the hour a good share of enquiries actually arrive
02:14
and they keep coming after that
07:00
when the first manager opens their phone

Database reactivationThe contacts you already paid for.

Every company has contacts who enquired once and went quiet. Old leads, past clients, people who said they would come back later. They sit in your CRM and today they produce nothing.

  1. 01Personal messages built from each contact's own history with you
  2. 02Sent under your managers' names, to people who already know you
  3. 03Replies come into one inbox your team works from
See how reactivation works
Jamal K.
last contact 2y 4m
Jamal, this is Karim from Acme. Two years ago you looked at a two bedroom on Marina and the price was the sticking point. A similar unit came back at a lower entry. Worth a look?

11:03

I remember. Send me the details.

11:41

One platform, set up around your business.

Quality rules, response-time targets and agent behaviour are configured for each client during onboarding. The setup follows how your team already works.

Book a demo